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Elements and Performance Criteria

  1. Develop policies and procedures for separation/termination of employment
  2. Manage separation/termination processes
  3. Manage exit interview process

Required Skills

Required skills

analytical and organisational skills to work with data about trends and to plan for redeployment or redundancies

communication skills to support disciplinary processes and to see that employees are properly counselled to conduct exist interviews and to negotiate terms and conditions of separationtermination

Required knowledge

disciplinary procedures

employment contracts and terms and conditions

procedures for dismissal suspension voluntary termination retirement and redundancy

relevant Commonwealth and state legislation on industrial relations unlawful dismissal and grounds for dismissal

sexual harassment discrimination racial vilification policies and legislation

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

development of policies and procedures to manage all aspects of separation and termination of employees OR critical analysis of an existing policy and procedures framework on separation and termination

knowledge of the legislative requirements for dismissal

skills in counselling employees in disciplinary proceedings providing advice on termination and conducting exit interviews

Context of and specific resources for assessment

Assessment must ensure

access to appropriate documentation and resources normally used in the workplace

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

assessment of written reports on separation and termination

demonstration of counselling techniques for disciplinary procedures

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

evaluation of analysis of exit interview data

observation of demonstrated techniques in conducting exit interviews

oral or written questioning to assess knowledge of relevant legislation

review of policies procedures and supporting documentation developedfor all forms of separationtermination

review of redundancy or redeploymentplan

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other units from the Diploma of Human Resource Management


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Research may include:

database search

library search

use of consultants/specialists

visits to best practice organisations

Separation/termination may include:

cessation of a casual labour agreement

conclusion of the employment contract by either party or both parties mutually

death

dismissal

expiry of a fixed term contract

redeployment

redundancy

resignation

retirement

Policies and procedures may address:

discrimination

dismissal, including unlawful dismissal

entitlements

exit interviews

legislative requirements

redundancy and redeployment

resignation

rights of appeal

warning systems and grievances

Procedures for dismissal may include:

counselling

due process (at least one opportunity for the employee to give an explanation of their continued incapacity or misconduct)

negotiation with employee and/or their representative

warnings (written and verbal)

Redundancy means:

when an organisation decides it has a job which it does not require to be done any more by either the present incumbent or someone else

Redeployment means:

cessation of one contract of employment and its replacement with a new contract for a different position

Dismissal means:

termination of the employee by the employer for misconduct or incapacity to perform the job

Exit interview means:

formal standard interview conducted in accordance with organisational policy, to obtain information from an employee who is leaving their employment, about their employment experiences